March 10, 2010
Recently had a vehicle repaierd at your location. As my car was repaired I was offered aloaner vehicle and was kept apprised of the repair schedule on a regualr basis. Finally when I picked up the car i was offered a shiny, clean, and ready vehicle.
You are better than all dealerships in Sacramento, Fresno and the Bay. You are by far the very best.
Thank You.
- K. Bengyel
I Wanted To Take A Moment To Say Thank You To Your Staff. My Husband And I
Purchased A Pilot Last Night And I Can Honestly Say This Has Been The Easiest, Smoothest Car Purchase We Have Ever Made.
We Spent Months Doing Our Homework And Determining Which Vehicie Was Best For Our Family. When We Were Finally Ready To Purchase Our Pilot,
I Sent Out Half A Dozen lnternet Feelers To Dealerships (This Was After We Visited Two Honda Dealerships Where We Were Less Than lmpressed).
Although I Received A Real Response Back From Two Dealershipg, Livermore Honda Was The One Dealership That Showed Real lnterest ln Our Need/Wants.
I Received Reasonable, Brief Questions Via E-Mail (My Preferenee Over Phone) And Received Quick Responses To My lnquiries From Henry.
As A Result, We Were At The Dealership By About 6:00 And Drove Off A Little Past 8:30 With Maria's Help, And The Help Of Your Finaoce Department.
The Pilot Comes Back Tomorrow For lnstallation OfThe DVD/PS2 And The lnterior/Exterior Protection Package. My Husband Was Stressed Because We Were
Struggling To Find A Way To Get The Pilot Back To The Dealership For These ltems Due To Our Work Schedules And Appointments. Your Finance Person
(Sorry, I Do Not Recall His Name) Offered A Loaner Car And My Husband lmmediately Relaxed.
That Offer Made A Huge Difference For My Husband And I Am Grateful. We Are All Excited About The New Car And We Are Thrilldd To Have Another Honda.
We Are Especially Grateful For Your Staff Who Made This Experience Positive. l Will Be Recommending Livermore Honda To Friends And Family.
God Bless!
- D. Chase
